• When are the visiting hours?

    Due to policy changes because COVID-19, please call the facility for our visitation hours.

  • Is there a limit to the number of people who can visit at one time?

    Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.

  • Is there any private space available to use?

    You may reserve the courtyard, activity room, or conference room for any special event (birthday, holidays, meals) in advance with Activities Director.

  • Can I bring my children to visit?

    We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12.

  • Can I bring a family pet to the facility?

    We would love for your family pet to come visit. Please remember to clean up after them and take the proper safety measures at all times. All pets should also be kept on a leash.

  • How often will a physician or health professional visit?

    Physicians generally see patients upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.

  • Can I take my loved one home for a visit?

    Patients may have a leave of absence only with MD authorization, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book, located at the nursing stations.

  • Can my loved one receive mail?

    Definitely. Mail is delivered to patients personally on a daily basis except for weekends and holidays.


    Attn:Room No.


  • Is smoking permitted in the facility?

    For the safety and welfare of all patients and staff, Courtyard Care Center is a non-smoking facility. The designated smoking area is at the patio.

  • My loved one has a favorite chair that I’d like to bring to the facility. Can you accommodate this?

    We always want our patients to be comfortable; if space permits, small personal items from the resident’s home are always welcome.

  • Will I be required to do my loved one's laundry?

    Patient laundry services are performed by the facility. Families are welcome to do the laundry of their loved ones if they wish. All clothing must be permanently marked with the resident’s name whether or not the facility does the laundry. Please inform the Social Services Director of your patient laundry service preference upon admission.

  • Is there someone who provides haircuts?

    Beautician services are available weekly. A licensed beautician gives permanents, styles, cuts, and shampoo sets. With the exception of a routine haircut for MediCal residents, costs are in addition to the regular monthly bill. Payment is either made in advance or during the beauty appointment.

  • Where should I park, when I come to visit?

    Courtyard has reserved parking spaces for visiting family members in its parking lot. In the event that they are full, there is ample street parking adjacent to the facility.

  • Can I bring in my loved one's favorite food?

    To be consistent with the provision of special diets, always consult with the nursing staff before bringing food to patients. Any food kept in the resident room must be in properly sealed containers.

  • What articles of clothing should I bring?

    We recommend approximately five changes of clothes and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with resident’s name in permanent ink, and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.

    Dresses Pants Blouses (with front snaps)Socks/NylonsWalking Shoes
    Shirts (button down suggested)PantsBelts/SuspendersSocksWalking Shoes(nonskidsoles;velcro)
    UndergarmentsNightgown/Pajamas UndergarmentsPajamas
    Robe Robe
    Sweaters (with large buttons) Electric Razor


    Personal Laundry: There is no charge for personal laundry, however families who wish to do their loved ones laundry must bring in a plastic hamper for dirty clothes and ensure laundry is done at least once a week in order to comply with state hygiene regulations.

    Clothing and Laundry Tips: All personal clothing is washed in an industrial washing machine at a temperature of 180-degrees. Make sure your loved ones clothing is appropriate for washing and drying in these hot temperatures. Clothing that requires cold or warm water or special care is subject to damage and fading. All clothing must be labeled. Please label the clothing with the resident name, NOT the room number or initials. Mark clearly and in large letters on the inside neckline or waistband. All items must be marked including socks, shoes, and other personal items.

  • Will my loved one have telephone access?

    Private phone access is available to every resident at their own expense. Patients can bring in their own phone and simply plug it into the phone jack next to their assigned bed.

  • What kinds of activities are planned for the patients?

    Courtyard Care Center has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of patients and their guests. We also have active resident and family councils as well as volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.

  • Can the rules be changed?

    Suggestions and recommendations for changes in the facility rules may be submitted in person or in writing to Courtyard Care Center administration.

  • How often will the Rehabilitation staff work with my loved one?

    Our Rehabilitation Team will work with your loved one up to 6 days a week, as ordered by their physician.

  • Will Medicare Part A cover my stay in the facility?

    Patients must have a Medicare card that reads Hospital Insurance. They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $161.00 daily co-insurance rate is required. Medicare does not cover skilled nursing fees over 100 days.

Financial & Insurance Questions

Patients must have a Medicare card that reads “Hospital Insurance.” They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a $185.50 co-insurance rate is required. Medicare does not cover Part A skilled nursing fees over 100 days.

Participating Insurance Companies

  • Blue Shield
  • Care 1st
  • LA Care
  • Molina
  • Scan
  • Seaside
  • Blue Cross
  • Health Net
  • UHC
  • HMSO
  • Molina
  • Brand New Day


  • Companion
  • Providence Hospice
  • Bridge
  • Memorial Care Hospice
Effective April 01, 2021
Private Room …………………………………… $ 500.00 / day
Semi-Private Room …………………………….. $ 350.00 / day
3 to 4 Person Room …………………………….. $ 310.00 / day
Private Room Rates includes:  Room & Board, Basic Nursing Care, Regular and Therapeutic Diets (excludes supplements), Social Services and Discharge Planning, Housekeeping and Laundry, Activity Programs, Standard Wheelchairs, Walkers, Geriatric Chairs (excludes specialized equipments).
Medicare & Medical Room Rates includes:  Room & Board, Basic Nursing Care, Physicians Visits, Pharmacy, Wound Care supplies, Lab Tests, and X-Rays.
 Medicare Part “A” :
     First 20 days ……………………………….……… No Co-payment
     Day 21 to 100 ………………………………………$185.50 / day for 2021
Medical : (January 01,2021 to December 31, 2021)
    In-House:    $293.25
    Bedhold:    $284.52
For Further Questions Please Contact:    Jonah Bagsic,  Administrator
                                                                      Elena Peralta,  Director of Nursing
                                                                      Sally Ocampo,  Business Office Manager
                                                                      Maria Perez,  Director of Social Services
                                                                      Sarah Touch,  Case Manager

PLEASE NOTE: The daily room rate does NOT include the following: Physician visit charges, dentist visit charges, medication and sundry items, resident care medical supplies and materials, incontinent care supplies/linens, special physician ordered therapies such as physical therapy, occupational therapy, respiratory therapy, diagnostic tests, and other specialized care procedures.